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Five Principles

What is Meant by
Process Control

Understanding Variation

Actionable Data

Statistical
Problem Solving

Process Definition

A Thought About Change

Operational Definitions

Definition of
Problem Statements

Balancing Reliability

Keeping Things
in Perspective

The Need to
Measure Progress


Actionable Data

  • No Inspection without Recording

  • No Recording without Analysis

  • No Analysis without Action

W. Edwards Deming, PhD



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